Privacy Policy

Privacy Policy

Last updated August 6, 2013

This privacy policy applies to This privacy policy describes how Keith McCardel, Inc. and Keith McCardel MC, Inc. (“d/b/a McCardel Culligan", "we", "us", "our") collects and uses the personally identifiable information you provide on our Tech Resources. It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information.

What personally identifiable information is being collected?
When you use our on-line credit card processing for your account balance, you may be asked to provide us with personally identifiable information in order for us to process the amount that you have requested. This information is used only to post your payment to your account in our billing software and is not used for marketing or any other third party, except as required for processing your payment via “Pay Everywhere Secure Processing”.

Our web site includes links to other web sites whose privacy practices may differ from those of McCardel Culligan. If you submit personally identifiable information to any of those web sites, your information is governed by their privacy policy. We encourage you to carefully read the privacy policy of any web site you visit.

How is the personally identifiable information being used?
The personally identifiable information we collect is used to provide the processing of the payment you have requested on your account with McCardel Culligan.
We will retain your information for as long as your account is active. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request. If Keith McCardel, Inc. or Keith McCardel MC, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.

What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control? McCardel Culligan values your business and is committed to doing everything possible to make our online payment process secure. Any credit card information you enter on our site is strongly encrypted by industry-standard protocol. If you are still unsure of giving your credit card over the Internet, please feel free to phone your payment to us. For telephone ordering or assistance, please call (231) 947-1010.

Changes in this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our home page prior to the change becoming effective.

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What Clients Say
Thank you so much for taking the initiative to repair our water softener over the holidays. We had been on vacation during the time of repair and it was comforting to know it had been taken care of and ready to go upon our return.
Culligan Customer
Dawn S.
- Culligan Customer